Frequently Asked Questions
Find answers to common questions about our sustainable fashion collections
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements in both inches and centimeters to ensure a perfect fit.
What materials do you use in your clothing?
At Natural Factors, we prioritize organic cotton, recycled polyester, and ethically sourced linen to minimize our environmental footprint.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination.
How should I care for my Natural Factors garments?
To maintain the quality of our natural fibers, we recommend washing in cold water and air drying whenever possible. Specific care instructions are found on the inner label.
Are your manufacturing processes ethical?
Absolutely. We partner exclusively with Fair Trade certified factories that guarantee safe working conditions and fair wages for all artisans.